Cancellation Policy

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Should you need to cancel your appointment, please give us as much notice as possible so we can offer the appointment to someone else.

We reserve the right to charge for appointments that are cancelled with less than 24 hours notice or where the patient has failed to be available.

Continual breach of the policy may result in you being asked to seek treatment elsewhere.

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Please be available at the time of your appointment. If youre not ready at the appointment time, the duration of your treatment session may be reduced if other patients are booked in for after your appointment.

If youre later than 10 minutes after your scheduled appointment time, you may be refused treatment if there is not enough time to carry out the treatments required. You may even be charged for the wasted travel time getting to you.

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